Client & Policy Servicing Specialist - Hybrid
- - Underwriting Operations
- Hybrid Work Environment, CT, USA
- Full Time
- Med/Dental/Vision; Company Paid Life/STD/LTD; Matching 401(k); Hybrid, Flexible Work Environment; Generous Paid Time Off
Client & Policy Servicing Specialist
Hybrid Work Environment - Middleton, WI or Hartford, CT
Want to join an exciting and collaborative company that offers competitive compensation and benefits packages – including generous paid time off, fully vested matching 401k, professional and educational growth opportunities, hybrid, flexible, and casual work environment, and recognition for exceptional performance?
CapSpecialty® is seeking an experienced, business-focused Client & Policy Servicing Specialist to assist with their Property & Casualty, Errors & Omissions and Healthcare Underwriting teams.
While delivering service excellence, this position will be responsible for auditing and/or processing new and renewal quotes and policies, with high productivity and 100% quality to our agents. The Specialist will also assist Underwriters in achieving service standards through process improvements and team communications.
Education & Experience:
- College degree or high school diploma with prior experience strongly preferred.
- Prior customer service a plus but not required.
- Excellent interpersonal and communication skills.
- Ability to be a positive, team player, able to work within a dedicated, hardworking environment.
- Self-directed and innovative.
- Detail and Service orientated.
- Highly productive and accurate.
- Technically competent in all standard business software applications, including Excel, Word, PowerPoint.
CapSpecialty is a leading provider of specialty insurance for small- to mid-sized businesses in the U.S., offering Commercial Property and Casualty, Professional Liability, Surety and Fidelity products in all 50 states and the District of Columbia. By working with select partners through a limited distribution model, CapSpecialty's creative, hard-working team provides personalized service and cultivates mutually successful partnerships to deliver positive results. CapSpecialty's carriers have an A ("Excellent") rating from A.M. Best, writing both admitted and non-admitted policies on the paper of Capitol Indemnity Corporation, Capitol Specialty Insurance Corporation and Platte River Insurance Company – subsidiaries of Alleghany Insurance Holdings LLC, part of Alleghany Corporation (NYSE: Y).
Equal Employment Opportunity Employer
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